{"id":37147,"date":"2019-05-08T06:42:00","date_gmt":"2019-05-08T10:42:00","guid":{"rendered":"https:\/\/swling.com\/blog\/?p=37147"},"modified":"2019-05-08T06:52:31","modified_gmt":"2019-05-08T10:52:31","slug":"frontier-silicon-and-vtuner-aggregation-aggravation-continues","status":"publish","type":"post","link":"https:\/\/swling.com\/blog\/2019\/05\/frontier-silicon-and-vtuner-aggregation-aggravation-continues\/","title":{"rendered":"Frontier Silicon and vTuner aggregation aggravation continues"},"content":{"rendered":"<p data-id=\"home_custom_Why did the service change on 7th May 2019?\"><a href=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20433\" src=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel.jpg\" alt=\"\" width=\"800\" height=\"532\" srcset=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel.jpg 800w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel-300x200.jpg 300w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel-768x511.jpg 768w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front-Panel-624x415.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">Many thanks to a number of <em>SWLing Post<\/em> readers who&#8217;ve contacted me regarding the ongoing issues with WiFi radios that rely on the Frontier Silicon\/vTuner aggregator partnership. Two days ago, <a href=\"https:\/\/swling.com\/blog\/2019\/05\/wifi-radio-dave-experiences-aggregation-aggravation\/\">we mentioned this in a post about the service outage that affected Sangean and Como Audio WiFi radio devices<\/a>.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">Turns out, the outage was a sign of deeper troubles that will affect any Internet radio device using the Frontier Silicon aggregator. I know that at least Sangean and Como Audio use the service, but I image there are many more, especially in some automobiles. Indeed, this might also affect devices which use the vTuner service.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\"><a href=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-21645\" src=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table-1024x580.jpg\" alt=\"\" width=\"625\" height=\"354\" srcset=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table.jpg 1024w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table-300x170.jpg 300w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table-768x435.jpg 768w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-table-624x353.jpg 624w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/a><\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">At present, I am unable to use my Como Audio Solo or the Sangean WFR-28 WiFi radio. Both require re-saving all of the presets.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">Sangean posted a short message on their devices yesterday. Dennis Dura notes:<\/p>\n<blockquote>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">I have the Sangean WFR-28 and just came home to find a message on every preset saying &#8220;due to recent changes to our internet radio service, you will need to save your presents again&#8221;.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">Not only that, but many of the menus of the radio have changed.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">And most bizarre, in the Genre setting, they have eliminated &#8220;Jazz&#8221; as a category, and have added many I&#8217;ve never before or heard off. How does a company eliminate a category that is understood across the world?<\/p>\n<\/blockquote>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">Como Audio actually sent an email message regarding the lapse of service yesterday evening.<\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\"><a href=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-08-at-6.48.02-AM.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37169\" src=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-08-at-6.48.02-AM.jpg\" alt=\"\" width=\"619\" height=\"315\" srcset=\"https:\/\/swling.com\/blog\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-08-at-6.48.02-AM.jpg 619w, https:\/\/swling.com\/blog\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-08-at-6.48.02-AM-300x153.jpg 300w\" sizes=\"auto, (max-width: 619px) 100vw, 619px\" \/><\/a><\/p>\n<p data-id=\"home_custom_Why did the service change on 7th May 2019?\">The Como Audio message described, in some detail, what had actually taken place. Much of Como&#8217;s message was based on the following message Frontier Silicon posted <a href=\"https:\/\/support.wifiradiofrontier.com\/portal\/home\" target=\"_blank\" rel=\"noopener noreferrer\">on their website:<\/a><\/p>\n<blockquote>\n<h1 class=\"ListHeader__header2 commonStyle__overflowDotted commonStyle__tAlignLeft commonStyle__wordWrapWord commonStyle__wordBreakWord\" data-id=\"home_custom_Why did the service change on 7th May 2019?\">Why did the service change on 7th May 2019?<\/h1>\n<p style=\"font-weight: 400;\">On 1st May 2019 we experienced a major outage of the Internet Radio &amp; Podcast service used by our customers\u2019 Internet Radio devices. This was caused by issues with a third-party service provider that were outside our control.\u00a0 The service provider has also informed us that they are unable to ensure service provision beyond week commencing 6th May.\u00a0 Any such failure to provide the service would have caused the Internet Radio functionality on all our customers\u2019 devices to stop working unless we had taken this remedial action.<\/p>\n<p>As a result, we have made some changes to the way the service is delivered, and you may notice the following changes:<\/p>\n<ul>\n<li>We have deployed a replacement service, and configured all devices to use it.\u00a0 It may take several hours for your device to see the new service.\u00a0 Older devices may need to be powered off and back on again to force them to see the new service.<\/li>\n<li>We are using a new provider for the Internet Radio and Podcast directory.\u00a0 You may discover some new stations and podcasts that were not previously available, and you may find some stations and podcasts are missing.\u00a0 If you notice a station or podcast that you think is missing from the database then please\u00a0<a href=\"https:\/\/support.wifiradiofrontier.com\/portal\/newticket\">raise a support ticket<\/a>\u00a0and we will aim to get it added within 2 business days.<\/li>\n<li>You may see some slight changes to the menu structure on your devices due to the change of provider.<\/li>\n<li>The previous customer portal is no longer available, and so you can no longer use it to add your own stations.\u00a0 If you would like a station adding to the database then please\u00a0<a href=\"https:\/\/support.wifiradiofrontier.com\/portal\/newticket\">raise a support ticket<\/a>\u00a0and we will aim to get it added within 2 business days.<\/li>\n<li>It is no longer possible to recall Favourites.\u00a0 Depending on your device, we recommend using the Device Presets or Last Listened functionality to recall your favourite stations instead.<\/li>\n<li>Any Device Presets that you have previously saved will no longer work and so you will need to resave them.<\/li>\n<\/ul>\n<p>We apologise for any inconvenience caused as a result of these changes, which we have made in order to provide continuity of service for customers and users.\u00a0 This is a large and complex migration and whilst we have tested and rehearsed this scenario in advance there may be an initial period of reduced service stability.\u00a0 We will be monitoring the service closely during this time and will communicate any issues via the status page at\u00a0<a href=\"https:\/\/status.frontiersmart.com\/\">https:\/\/status.frontiersmart.com\/<\/a>.<\/p>\n<p>If you have any further comments or questions about the service then please browse the\u00a0<a href=\"https:\/\/support.wifiradiofrontier.com\/portal\/kb\">Knowledge Base<\/a>, and\u00a0<a href=\"https:\/\/support.wifiradiofrontier.com\/portal\/newticket\">submit a support ticket<\/a>\u00a0if you cannot find the information you are looking for.<\/p><\/blockquote>\n<p>Of course, we all know that the &#8220;third party&#8221; is the <a href=\"http:\/\/www.vtuner.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">vTuner<\/a> aggregator. I&#8217;m curious who Frontier Silicon will use now as an aggregator, or if they&#8217;ll self-host the database.<\/p>\n<p>A number of readers have reported issues saving their front panel presets and other favorites. My guess is that this functionality will return after the new service is fully implemented. I also assume Frontier Silicon could implement any missing music genres (like the Jazz genre Dennis mentioned). At least, I hope so.<\/p>\n<p>One thing we&#8217;ve learned is how very little is actually stored locally in these WiFi radios. It seems everything down to the front panel presets rely on the aggregator functioning properly.<\/p>\n<p>If you have one of the affected WiFi radios, please comment about your experience getting it back online and loaded with station presets. Please report any quirks you encounter during the process. I&#8217;ve gotten mixed reports about the Como and Sangean mobile phone applications working properly.<\/p>\n<p>I shall now go about re-saving all of the presets in my family&#8217;s WiFi radios.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many thanks to a number of SWLing Post readers who&#8217;ve contacted me regarding the ongoing issues with WiFi radios that rely on the Frontier Silicon\/vTuner aggregator partnership. Two days ago, we mentioned this in a post about the service outage that affected Sangean and Como Audio WiFi radio devices. Turns out, the outage was a [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3,4652],"tags":[2475,999,5296,7759,1001,5303,4724,7758,5335],"class_list":["post-37147","post","type-post","status-publish","format-standard","hentry","category-news","category-wifi-radio","tag-frontier-silicon","tag-internet-radio","tag-reciva","tag-station-aggregators","tag-tunein","tag-vtuner","tag-wifi-radio","tag-wifi-radio-aggregators","tag-wifi-radios"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pn3uc-9F9","jetpack-related-posts":[{"id":37098,"url":"https:\/\/swling.com\/blog\/2019\/05\/wifi-radio-dave-experiences-aggregation-aggravation\/","url_meta":{"origin":37147,"position":0},"title":"WiFi Radio: Dave experiences &#8220;aggregation aggravation&#8221;","author":"Thomas","date":"May 6, 2019","format":false,"excerpt":"Many thanks to SWLing Post reader, Dave Mackie, who writes: I have a Sangean WFR-28 that just stopped working recently and through a bit of internet spelunking I happened across your site and explanation about Frontier Silicon as \u2018aggregator\u2019 for Sangean. A phone call to Sangean confirmed that Frontier Silicon\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/swling.com\/blog\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":37911,"url":"https:\/\/swling.com\/blog\/2019\/05\/aggregation-aggravation-update-frontier-silicon-working-on-favorites-and-personal-streams\/","url_meta":{"origin":37147,"position":1},"title":"Aggregation aggravation update: Frontier Silicon working on Favorites and Personal Streams","author":"Thomas","date":"May 23, 2019","format":false,"excerpt":"One of the hottest topics here on the SWLing Post this month is regarding Frontier Silicon and vTuner \"aggregation aggravation.\" Let me explain. Earlier this month, Frontier Silicon abruptly dropped vTuner as its radio stream aggregator after vTuner CEO Peter Johnson shut off the service. Johnson stated here on the\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/swling.com\/blog\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/08\/Sangean-WFR-28-Front.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":21653,"url":"https:\/\/swling.com\/blog\/2016\/10\/como-audio-solo-and-duet-how-to-add-and-organize-internet-radio-stations\/","url_meta":{"origin":37147,"position":2},"title":"Como Audio Solo and Duet: How to add and organize Internet radio stations","author":"Thomas","date":"October 4, 2016","format":false,"excerpt":"This weekend, I received the Como Audio Solo that I backed in a summer Kickstarter campaign. I'm pleased the Solo\u00a0not only met delivery expectations, but I'm\u00a0happy\u00a0with the overall quality of this radio. I will post a preliminary review soon. One of the main reasons I purchased the Solo was to\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/swling.com\/blog\/category\/how-to\/"},"img":{"alt_text":"como-audio-solo-close-up","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=525%2C300 1.5x"},"classes":[]},{"id":38815,"url":"https:\/\/swling.com\/blog\/2019\/08\/frontier-silicons-favorites-feature-is-back\/","url_meta":{"origin":37147,"position":3},"title":"Frontier Silicon&#8217;s favorites feature is back","author":"Thomas","date":"August 5, 2019","format":false,"excerpt":"Many thanks to SWLing Post contributor, John Figliozzi, who discovered that the favorites feature is back on his Frontier Silicon-based WiFi radio and notes: Check out the screen on your Como Solo and follow the instructions. Full features appear to be back! Wrote to Peter Skiera at Como and he\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/swling.com\/blog\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/10\/Como-Audio-Solo-Close-Up-1024x576.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":46287,"url":"https:\/\/swling.com\/blog\/2020\/11\/the-reciva-internet-radio-station-aggregator-closing-down\/","url_meta":{"origin":37147,"position":4},"title":"The Reciva Internet radio station aggregator is closing down","author":"Thomas","date":"November 2, 2020","format":false,"excerpt":"UPDATE: Click here to read about a procedure to extend the life of your Reciva WiFi radio presets before Reciva closes on April 30, 2021. Many thanks to SWLing Post contributor, John Drake, who notes that Reciva has announced that they are closing down effective January 31, 2021. Check out\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/swling.com\/blog\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-02-at-04.53.37.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-02-at-04.53.37.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-02-at-04.53.37.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-02-at-04.53.37.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":20216,"url":"https:\/\/swling.com\/blog\/2016\/07\/wi-fi-radio-primer-part-1-radio-station-aggregators-and-alternatives\/","url_meta":{"origin":37147,"position":5},"title":"Wi-Fi Radio Primer Part 1: Radio station aggregators and alternatives","author":"Thomas","date":"July 31, 2016","format":false,"excerpt":"I originally wrote this three-part WiFi radio primer and review series\u00a0for the April, May and June issues of\u00a0The Spectrum Monitor magazine.\u00a0\u00a0Each part of this series will be posted with the tag: WiFi Radio Primer. I hope you enjoy Part 1 below: I\u2019ve always been a hard-core shortwave radio listener.\u00a0 I\u2026","rel":"","context":"In &quot;Articles&quot;","block_context":{"text":"Articles","link":"https:\/\/swling.com\/blog\/category\/articles\/"},"img":{"alt_text":"The Grace Digital Mondo","src":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/07\/DSC_3524-001.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/07\/DSC_3524-001.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/07\/DSC_3524-001.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/swling.com\/blog\/wp-content\/uploads\/2016\/07\/DSC_3524-001.jpg?resize=700%2C400 2x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/posts\/37147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/comments?post=37147"}],"version-history":[{"count":0,"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/posts\/37147\/revisions"}],"wp:attachment":[{"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/media?parent=37147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/categories?post=37147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swling.com\/blog\/wp-json\/wp\/v2\/tags?post=37147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}