“Reciva Gateway not responding”

Many thanks to a number of SWLing Post readers who’ve informed me that their Reciva-based WiFi radios may be on their last legs.

I’ve gotten a number of messages from WiFi radio owners who note that when they try to tune to a WiFi radio station, their radio now displays the following message:

“Reciva Gateway not responding”

Reciva originally announced that their services would close permanently on January 31, 2021. That date was then pushed out to April 30, 2021, after pressure from WiFi radio manufactures like C.Crane and Grace Audio.

April 30th came and went, though, and there was no change. Many here have been commenting since that date feeling pretty happy their radios were still working.

It appears that at some point on September 13th or 14th, 2021, the service finally shut down.

Many WiFi radio owners performed a hack on their radios which essentially circumventing the Reciva aggregator before the announced closure on April 30, 2021. Later, we learned that radios with Reciva chips might require a periodic token refresh to keep the radio functioning properly. Contacts within the industry confirmed the use of a token system, however no one verified that it would effectively brick-up a radio post-Reciva.

SWLing Post contributor, Mark, wrote this morning noting that he had not completed the Reciva server workaround and had received the “Reciva Gateway not responding” message. He added:

After playing around with my CCWiFi2 I’m noticing odd behavior now that the Reciva Gateway is down.

The volume control is much slower to respond to volume setting changes as compared to normal. Additionally, and more importantly, it seems the presets might re-assign themselves to different buttons; I have lost two of them already.

I think it wise to operate the radio slowly and carefully. It might be best to avoid making quick preset selections and wait for the preset to load completely until another preset is selected.

Generally, the radio seems to be operating slower than normal; that’s the feeling I am having with mine.

Thanks for the feedback, Mark.

Reciva radio owners: please share your experience here in the comments section.

We’re particularly interested if those who performed the Reciva server workaround are still able to use their radios moving forward.

Spread the radio love

140 thoughts on ““Reciva Gateway not responding”

  1. Ken

    It’s been a few years, and I really didn’t care for being stuck with the 4 presets on the Grace radios. Further, they were having difficulty connecting to and staying connected to the up to date mesh wifi system I installed. They spent more time falling off of the system, getting back on, and buffering then they did playing music.

    I gave up, and replaced the three Grace radios with Ocean Digital WR800 series radios. I now have FIVE of those across 2 homes, and a rack mount component version for my stereo tower.

    I do all programming over the network to them to their internally hosted ‘favorites’ list. No aggregator like Reciva is needed.

    I have one radio left that I’m worried about…a Sangean portable. Their aggregator now wants $5 a year (which I’m happy to pay), but can’t seem to pull the trigger on getting the service started. I suspect they will back out and that radio too will become a brick.

    Reply
  2. Rob

    Hello All-
    As described in a reply, I lost about 40% of my presets when my ISP replaced my modem/router and changed the IP address along with it. The old IP address was 168.192.xxxx, and is now 10.0.xxxx, and they insist that I can not go back to the old 168.192… due to the modem hardware (but I bet if I were a big bank customer they could figure something out!).
    Does anyone reading these comments maybe know how to configure a second router with the needed IP address give the internet radio what it needs to function? I have played with a LInksys router and can change it to the needed IP address, but there seems to be some problems accessing the internet and the radio can’t function in that setup. I may be fuzzy on the details as it was a while ago, but will review if anyone needs more information.
    In short, does anyone know how to deal with IIS and a changed IP address to make the stored information in the internet radio function? Before the Reciva shutdown, I configured some of the presets to this location: http://192.168.0.11:80/Preset1.pls (for example). And my current IP address is now http://10.0…..
    Thanks!!
    Rob

    Reply
  3. Jan

    Help from anyone here please. A while back my wi fi quit live streaming my fav. radio programs and some one here suggested trying the pre set stations after the double click thing well…..it worked great for a time but now nothing . Any suggestions much appreciated here. I am older and don’t know much about details how these things work. How about helping an old gal out. ??????? thanks a bunch for any input. Jan

    Reply
    1. Rob

      Hello Jan-
      Sorry to hear of your difficulties, and late reply. Unless having a specific problem, I only occasionally refer back to these comments to see if there are any new developments.
      Did only one preset quit, or does nothing work?
      If only one preset has stopped, then the URL may have changed, gone to https://….. (at least some internet radios require http and can not work with https), or may just have stopped streaming for a while. I’ve had some URL’s just quit and I’m not sure why (maybe using ‘shifting packets’ rather than streaming– these are my terms and understandings, probably not technically accurate).

      If everything as quit, then after a bit of tinkering, I’ll pull the AC power for a few minutes. That usually does the trick.

      I have my presets structured with 40% using my IIS Windows server hosting. Those all failed when the modem needed changing and forced a different IP address, and have yet to find a way around that.
      Another 40% of my presets are assigned to a hosting service that works great! However, once in a while they seem to be doing some maintenance and the radio won’t connect to those presets.
      10% are on a friend’s server and needs URL updating, and those are backups for the 80% above.
      And the last 10% are hosted by a kind acquaintance met on these forums. Where I’m going with this is that if presets aren’t working from one source, try another source that you programmed up before the Reciva shutdown. That helps determine if there’s something screwy in the radio, or how your presets are being hosted.

      To summarize, I would recommend tinkering around as much as possible with everything short of a full reset. A soft reset in the form of power cycling (including removal from AC power) is acceptable, and could be integrated with other changes you try. If no success and with not much to lose, look into the Sharpfin thing. That’s the only hope I’m aware of currently.
      Good luck!
      Rob

      Reply
  4. BOBAMA

    use apple airport express or chromecast or other bluetooth device with audio out so you can at least stream music to it…works for me AUX IN FOR THE WIN!

    Reply
  5. Brian O'Mahony

    I have a German version of the CCWeb radio and was equally dismayed at Reciva not responding. However, your double Back to the preset stations has saved the day! Many thanks for your research and information.

    Reply
  6. Pete Ravenscroft

    I’ve finally abandoned my Tangent Quattros, only two of the presets still worked and the interruptions for buffering were getting more frequent for some reason. So I’m left with my Bose Soundtouch 10, into which you can load streaming urls via the desktop app. Was quite hard to get hold of urls for some stations but I’ve discovered https://www.radio-browser.info/ and it’s all there, so far. I’m happy to be streaming my favorite stations again even if it is a lot more work.

    Reply
  7. B

    I have a Livio NPR radio that doesn’t play ball with Reciva anymore or connect to the preset options (a search causes the ol’ endless pinwheel of death). Oddly enough, it does seem to play the last station I had going if I turn it off and on. Until further notice, it’s Khmer classics until the electronics fail. Anyone have any experience with a workaround with this model?

    (https://www.amazon.com/the-npr-radio-by-livio/dp/b002letg5i)

    Reply
    1. stanley t.

      Did you ever find a solution? Have that Livio Internet Radio as well. Was hoping it was somehow able to play Pandora but appears dead. Any workarounds work for you?

      Reply
      1. Herb Gilliland

        I’ve looked around and there are some Livio radio hacks. However, I’m working on a DIY replacement kit using a Raspberry Pi that will use the interface and hopefully the display, plus the speaker and AMP. Might work, will be a while before I’ve published my findings, so hold on to it!

        Reply
        1. Rob

          As I was not familiar with your model of radio, I looked it up, and it seems a little bit similar to my CCrane Wi-Fi 2 (images of this model are available online, and it is NOT Reciva based). I have had great recent success with my crane Wi-Fi 2 radio using UPnP to access the playlist files I entered into Kodi. Amazingly, the computer hosting the playlist files and running Kodi does NOT need to be on in order to use the Wi-Fi radio. The Wi-Fi radio apparently reads in the data once, and stores it, and the stream data seems to be retained until the Wi-Fi radio loses power. At that point, simply powering up the computer running Kodi, in this case, a very low end Raspberry Pi, allows the data to be read back into the Wi-Fi radio and it can continue being used. The UPnP feature on my other Crane Wi-Fi radios that do use Reciva didn’t do very well in terms of streaming live audio. However on my other crane radio, this method has restored nearly 100% functionality of the device (as described above). The only major change is that I need to dig out my own audio stream urls as opposed to the station aggregator doing it. Good luck!

          Reply
  8. Ken Hane

    I now have 3 Grace radios that, aside from the presets that I carefully stored in them before the Receiva shutdown, are now essentially doorstops.

    The sad thing is that aside from rather clunky knob-menu functions, these were nice radios. I especially liked the speaker outputs.

    I’m a dyed-in-the-wool internet radio guy (odd, because I’ve worked in terrestrial broadcast all my life), and going forward, I will NOT purchase another internet radio that only uses a programming aggregator like Receiva, or now, Skytune. These are great for the technically challenged, but any of them could shut down any time.

    I purchased Ocean Digital units as they allow you to browse over your network and directly program the streaming URL of what you want to listen directly into the radio. It sold me, and I’m perfectly happy with the Ocean Digital WR800F units I purchased. Hopefully, now I’m future-proofed…..at my age I want devices that will run longer than I will!

    Reply
    1. Another Jim

      My Mondo just reset itself and is now no longer registered. I tried to get a new registration key and that doesn’t even work. So, no more history or presets – my Mondo is officially a brick. What a waste!!! I’m done with Grace and any other manufacturer that does not allow user programming. Maybe that’s better in the long run anyway – it might prevent the possibility of some tech company selling your personal info, what you’re listening to, etc.

      Reply
      1. Another Jim

        Forgot to mention – worked as a broadcast engineer 25 years and before that a recording engineer, tech and studio musician. I can’t even listen to terrestrial radio these days! Now waiting for a reply from Ocean Digital about which of their models are self-programmable…

        Reply
        1. AlanH

          Easiest way to check which Ocean Digital models support strictly-local stream URL entry is to download the user manual for a model that you are considering. The ones that support local URL entry have a one-page description of that feature in the manual.

          For what it’s worth, all the ones I found that use Skytune as the aggregator ALSO seem to be the ones that allow local URL entry. The ones that use other aggregators do not.

          Reply
    2. Ted Stone

      After a day of messing around with my Grace GDI-IRMamp (the mini amp Grace) I found a bloody simple solution although it does not work with the older ITC-IR1000B for some reason TBD. Install Foobar2000 which is a pretty good music player then download and install the UPnP component for it, then add radio stream URL’s to the playlist. Then go to the radio and Media Server, choose the Foobar server, then playlists, then default (the default playlist) and voila. The annoying thing is the radio keeps rebooting and reconnecting to the network so that’s another problem to solve…

      Reply
      1. Rob

        It’s really cool that tinkered around with your inoperative unit and managed to salvage functionality! I’ve tried similar with my CCrane WiFi1 units (I think with Serviio software) and was able to stream audio files stored on the hosting computer but not live streams. However I am able to stream live with Serviio and my CCrane WiFi2 internet radio. I would really like use a Raspberry Pi as the hosting computer as that can be left on without consuming too much power (we all need to reduce our consumption!), but have had difficulties getting various media programs installed on the Pi and stream live audio. It looks like Foobar2000 is only Windows. If anyone knows of a good live streaming program for the Pi, please post suggestions!!
        Good luck enjoying (and saving) your internet radio!

        Reply
        1. Ted Stone

          I will look into some Linux alternatives soon. BTW, MusicBee with its UPnP plugin works as well but no matter what the older IR1000B just always says “End of Queue” when you select the “track”. It sees the server and “tracks” just fine… Getting ready to try MediaMonkey.

          Reply
          1. Rob

            Thanks for the info Ted! I’ll look into MusicBee.
            Regarding the Pi, I’ve installed MiniDLNA and it works for playing audio files on the hosting computer, but not live audio streaming. Next, I’ve been trying Mopidy, but can’t get it to show up in the list on the internet radio. BTW- I’m using the Raspberry Pi 1B, I believe that’s the problem with Serviio (too old). I actually have Media Monkey installed from years ago (never used), I’ll give that a try!
            Good luck!

          2. Ted Stone

            If anyone has an old Grace IR1000B, SharpFin works and allows you to edit the presets, you can install a local media server onto the radio to add your own stations to it browsing via the media server option on the radio without the need for one on a computer. Note that the patch server to patch the IR1000B firmware does not work on Windows 10, so you have to have a Windows 7 machine laying around. The IR1000B seems to behave better than the newer mini amp one with Reciva gone. And I do not believe the Sharpfin works on the newer ones. Be sure the try the test patch first which will tell you.

          3. Ted Stone

            Update: MusicBee works sort of. Some streams just stop playing after 15 or 20 seconds… MediaMonkey is a no go. Foobar2000 with its UPnP component works very well and even in Ubuntu works. I am still looking into other UPnP server options on Ubuntu that may work. But so far Foobar2000 is the best…

          4. Ted Stone

            Oh yeah, if you have an old Android phone laying around, you can use that. Go to Play store and install RadioUPnP. This app will play radio onto a reciva-less Grace radio via UPnp… Essentially, you now have a remote control for your Grace-Reciva-Less-Radio. What is interesting is that the radio does not “pull” from it, rather it seems the app “pushes” to the radio because if you go into the radio to Media servers, you don’t see anything. In the app, you choose the radio station and then just select the radio and boom, the radio plays the station. Very cool actually because it is now like a remote control (sort of like Undok for other radios)…

          5. alg2468

            The solution of using the Upnp app from the Google Play Store does work well with any Grace Radio. The only thing is that the app is limited at around 20 radio stations unless you add the URL to other stations you want, so it would be even better if it would somehow connect to a radio server with thousands of radio stations, like Listenlive.nl.

      2. Gary

        Ted – Did you ever solve the rebooting problem?
        My GDI-irc-7500 was working fine with the presets and media server work around.
        All of a sudden it keeps disconnecting and re-connecting to the the wifi router.

        Reply
  9. Jim

    I have a Roberts WM-201, which is, I recall, a rebadged C. Crane model for the UK. I’ve owned this for at least 10 years and it has performed faultlessly. Came to use it this morning (2ndt Nov 2021) and no internet connection (Can’t Find Reciva Gateway). Rebooted my Router and the Modem with no effect.

    A web search found the various articles on the demise of the Reciva internet aggregation platform will close down. I can see it on my router logs so it is connecting to my system. I have now gone back through the router logs for this year and the last entry for “stats-incoming.reciva.com” is the 16th September 2021 @ 22:10:02 GMT. The logs report the Router allocating the allocated system IP. The Router also reports WM-201 visiting the various portals (portaln.7803986842.com) this morning as I was carrying out some test. It did in fact visit all 16 portals. Interestingly some of the portals appear to be in the UK.

    I do wonder just how many are affected by this turn of events? At least I can use my WM-201 via its Aux input from my computer, so not quite at the doorstop stage yet…!

    Reply
  10. Timothy B. Gunter

    A back button and then a preset? Or a back button twice? I will try that. I have a CC Wifi 3, but I still have my old CC Wifi. I’ll see if that works. Right now, it is known as WOAK Radio.

    Reply
    1. Jan Tarantino

      I miss my OTR here. This stinks. Seriously. If anything else comes up to try or what ever please let me know.

      Reply
    2. Ronald Giuntini

      See my solution a bit further down this list of replies. Mine works perfectly, and I can still access 95 of my preset station perfectly. Do not dispose of your radio if you have lots of presets loaded. They can easily be accessed, and will work if they have not changed their URLs. Only three of my presets became unusable. I still have 97 working.

      Reply
  11. Bob

    have been away so was shocked that on returning my Roberts Radio WM201 no longer works, no info from Roberts to advise me, just have to use the radio as a door stop, unless anyone has any ideas?

    Reply
    1. Rob

      Maybe try the BACK button, then a preset. Maybe BACK twice, then a preset. You might also look into a UPnP connection and Serviio, and lastly Sharpfin.
      I would hang on to it to see what clever minds come up with in the future.
      Good luck!

      Reply
  12. Alicia

    The new Sirius internet radios look exactly like the Grace Digital Mondos and are only $129. I assume they will only function with a Sirius subscription?

    Reply
  13. Omar

    I own a Grade Digital GDI-IRC6000 and it wont find any station, even stored stations, the message in the screen is “Reciva gateway not responding”, i only noticed the fail this October 2021, i have tried a few things to fix it without success, i believe buying a bluethoot speaker and playing music from youtube is my option now, sorry Grace Digital, i wont buy your radios again.

    Reply
    1. Rob

      Maybe try the BACK button, then a preset. Maybe BACK twice, then a preset. You might also look into a UPnP connection and Serviio, and lastly Sharpfin. Good luck!

      Reply
  14. Jan Tarantino

    Please help…..cannot receive my radio stations on my wifi radio here. gateway not responding is all it reads. What can I do? thanks Jan

    Reply
    1. Dan Anderson

      Sorry Jan, not a fun situation. I have a Sangean WFR-20 and when it boots up, get the “not responding” notice. But the presets will work, you typically have to press the remote twice to actually connect to the station. But only the presets will work, so hopefully you have some set on your radio. If not, about the only option right now is dig out an old mobile phone that has Tune I, My Tuner, or other radio program, connect to the aux input, and use your wifi radio as an external speaker. Not a good solution I agree but that’s what you’re left with.

      Reply
      1. Natasha

        Thank you for this suggestion Dan – I have Sangean WFR20 and was about to send it for tech garbage. The double-click on presets works!!!

        Reply
  15. Pam Howard

    I have a Grace Digital Internet Radio, Encore Model no: GDI – IRC7500, and I keep getting the message of Reciva gateway not responding. What I want to know is is my radio now useless to me? I can’t even get it to work. Are there any tricks that might help me to get my radio working again or am I just screwed?

    Reply
    1. Rob

      Maybe try the BACK button, then a preset. Maybe BACK twice, then a preset. You might also look into a UPnP connection and Serviio, and lastly Sharpfin. Good luck!

      Reply ?

      Reply
  16. TheZ

    I really think that the future of WIFI radios will be slowly dying out. Many content providers are now insisting that you access their stream thru proprietary apps. Recently, I requested that PGA Tour Radio be added to Skytunes. Skytunes could not find a useable stream & asked that I make a request to PGA Tour Radio so that they would forward Skytunes a useable address. PGA Radio wrote back saying that they would not do this, but that I can always listen for free on their proprietary app. This is a pain, since a computer or smartphone is required. This is just one case. I have had this problem with another content provider as well.

    My advice, if you want a WIFI radio, do not invest in an expensive one.

    Reply
    1. JimH

      I won’t be buying a new Internet Radio until the middle-man (station aggregator web site) is no longer necessary and users are able to program stations into their radios by themselves. Not worth it to me to continue blowing money on this stuff because you just know that some unethical tech company is just going to pull the plug again at some point. As a friend who I had recommended a Mondo to said : “The American business model has shifted from trying to sell us happiness to trying to rent it to us – with auto pay.”

      No, thanks! Qualcomm owes me a radio! Good luck getting it though.

      Reply
      1. Alan

        I just bought an Ocean Digital WR-800D internet radio, and was pleased to see that, besides using SkyTunes as an aggregator site, it is also possible to update presets locally. This model has a built-in web server that I can access from my local network. The pages that it provides allow for manually entering internet audio stream URLs.

        I feel a little more comfortable knowing that I have some recourse if SkyTunes ever disappears.

        I don’t know which, if any, other Ocean Digital models provide this local access mechanism for entering internet audio streams. Purhaps others can test their own models and let us know.

        Reply
        1. JimH

          Thank you VERY MUCH for your replay! I will definitely check out the Ocean. Internet radio is far superior to any off-air, AM or FM radio these days and I am really missing having the Mondo fully working!

          Reply
  17. stockjock

    Chucked my pretty red Grace Mondo into the dumpster today.

    Kind of a shame, but it was acting up and sometimes it would boot up, other times not. Some of the presets worked when it did boot, but in the end, it wasn’t worth the hassle.

    I had bought a new Mondo Plus on Ebay, which isn’t as nice as the Mondo Elite, but I got a great price on it. That one works fine, so there was no point cluttering up my place with a mostly useless Mondo.

    RIP Grace Mondo.

    Reply
  18. Barry Rossen

    My GDI-IRDT200 is doing weird things now, after a brief power outage today. It has difficulty staying connected to my wi-fi, even though my router is only ten feet away. The “My Stations” menu is gone. Presets still work from the clunky remote control. I can also still use the “My History” menu to select stations. Considering I bought it on E-Bay almost ten years ago for $85, I’m okay with it.

    Reply
  19. Aram

    I have a Grace radio and I am just somewhat lucky because one time I installed an app on my android phone called “Grace remote” and there was an option for presets as well as history. Now, I’m able to play roughly 18 stations from my history list only, no option to search for a new stations since Reciva Gateway server was down. I can use my Grace app only if radio was manually turned on. I hope there will be some type of hack to assign this radio with another server.

    Reply
    1. Me

      I read Aram’s comment above and even though I own an iPhone, I went to the store and found a “Grace Digital” app. Downloaded it and found my brick is no longer a brick!!!! Halleluia!!! I can play is as before through the “history” section! I’m soooo excited, thank you Aram for your very helpful comment!!!!

      Reply
    2. Shawn

      The Grace Remote app on my Android phone just brought my Mondo back from the dead as well. No history, though, only the presets, and a couple of those are no longer available. But at least some of them work, and that’s enough to keep it as our bedside alarm clock/radio for at least a little longer.

      Reply
  20. Felipe

    Went to change the wifi password and found that the Sangean WRS20 was without its gateway. Sangean says that it is working on a replacement/work-around for Reciva. We’ll see, no money in that. Searched the WWW for an answer,but nothing.

    Reply
    1. Dr. Frankenstein

      In looking at this post and going to the Sangean site, I’m thinking that no one has come up with a hack or no radio company is offering us any help. It appears that our once amazing radios are considered dead technology and no one can make a buck off these again.

      I had bought an Amazon Echo Input a couple years ago and had it relegated to the out pile. It got a new lease on life as the front end to my WRS20 as an external speaker. Now it boots up much quicker and my old radio has voice control.

      Reply
  21. stockjock

    Greg fadul
    1 hour ago
    @Brad The US search function will be updated for all Plus and Elite radios with a radio software update at 10pm PST tonight. For the US it will change from search by zip to search by city and state. There will also be various software changes on the Mondo Elite (not the plus) model such as adding color to the home screen icons. We have also updated thousands of stations and will have another update of the database next week upgrading about 10,000 radio stations and recategorizing stations into a new internet only folder. Next week will be just a server / database change not a radio software update

    @Greg fadul Thanks Greg, although would have preferred all updates on the plus too. Still, nice that you listened to your customers and made positive changes accordingly!

    Reply
    1. stockjock

      The above comments are from Grace’s CEO and pertain to a major software update coming tonight, but only for Mondo Plus and Mondo Elite radios. Those who suffered from the Receive shutdown remain out of luck.

      Reply
  22. Drew Loh

    Mine seemingly went down yesterday (October 5, 2021). I won’t ever buy another Grace digital radio – the Encore Plus I have had has been nothing but temperamental. It seems to be down with connection problems in the past five years than functioning as expected. This company is not ready for prime time and it’s just too easy to pull up a smart phone app and not experience any issues than use my Grace radio. It will make a great addition to my collection of antique radios.

    Reply
  23. Rod Luoma

    My Grace Mondo became erratic yesterday. I was attempting to add a station when I got the gateway can’t open message. I reset my router and restored the factory settings, but to no avail. The clock still works, but that’s it. Disappointing to say the least.

    Reply
    1. Paul Trynoski

      Factory reset may have wiped out any presets you had. Can the radio still access UPnP servers? If so, the Serviio server on a desktop may work for you.

      Reply
  24. Marie Burch

    HELP!!
    Good article, but…..
    I did not know in advance that my internet radio was going to stop working. Now that it has I searched for issues and came across this information.
    Unfortunately, I cannot reset the information in My Streams. Is there a way to work this fix AFTER reciva stops working?

    Reply
    1. Rob

      Hello Marie-
      As you may have found while researching your problem, there are several postings on this blog addressing the whole Reciva travesty from a technical perspective. With little to lose except time, you (or a very technical friend) may consider poking around with the material that others have contributed such as Sharpfin, UPnP/Serviio media, “back-back”, Rotel, etc. and see what you come up with. If by some miracle a solution is found (BY ANYONE!), please do share it in the comments of this blog. Many of us have been working on the inevitable Reciva “axe” to fall for almost a year, and would be extremely interested in any discoveries as it’s been our fears that the radios will be worthless at some point.
      Good luck!
      Rob

      Reply
      1. Stella Gelato

        Hi Rob. Your “back back preset” worked!!
        Thanks so much.
        I thought I was going to have to give my CC Crane to the Salvation Army.
        But, praytell, how long do we have until some other issue crops up?

        Reply
      2. Marie

        I hadn’t seen any of those but will look into them, thanks! I’m retired & fairly tech savvy so have lots of time & initiative to look into them. I will post if I find anything.

        Reply
        1. Rob

          Hello Marie-
          Even though my internet radios still seem to work fine, I’ve looked into the Sharpfin project. It looks very interesting, and with the demise of Reciva, there’s activity again with getting the radios functioning with this software. I probably won’t get too deep into it until necessary, but I’d be very interested if any of this works out for you. There’s a lot of info and links here, good luck!!
          Rob

          https://github.com/jisotalo/reciva-radio-patching/blob/main/README.md
          http://www.megapico.co.uk/sharpfin/mediaserver.html

          Reply
  25. Christopher Rumsey

    Hi,

    I also have a tangent quattro and like you had the gateway not responding.

    You said you put codes in and have got it to work. What codes are these? Can you explain in more detail please.

    Reply
  26. Mark

    The following comments apply to the CCWiFi2 with firmware: v266-a-113-a-547

    I will document the loss of a preset which occurred last night, 23. September 2021.

    From my previous posts you are aware that I have already a presets under unusual circumstances and an additional preset after the confirmed Reciva Gateway shutdown. Last night I lost another preset but in this instance I was alert to the possibility that it was due to the Reciva Gateway shutdown in conjunction with my radio and firmware combination.

    I powered up the radio and it booted normally whereupon the station of the last preset selected on button 1 played. After a couple of minutes I selected the station on preset button 0 which again loaded normally. Several hours later I returned to the station on preset on button 1 but after it was pressed nothing happened; the radio remained on the station assigned to button 0. I tried pressing the preset button 1 again three times giving ample time between pressings; nothing happened! I thought that I had replaced the battery in the remote only months ago so it should still be good. Ignoring the remote I used the preset button 1 on the radio but again nothing happened; the radio remained on the station which was assigned to button 0.

    Arbitrarily, I began to press the leftmost column of buttons on the remote beginning with button 7; it loaded normally with its assigned station. Then to button 4; it again loaded normally. Trying button 1 the radio loaded up with the station that was assigned to button 0! I now had two presets, 1 and 0, assigned to the same station and I lost the station originally assigned to button 1.

    The re-assignment of button 1 with that of the station on button 0 was entirely the result of an internal function of the radio and most likely due to the loss of the Reciva Gateway and my radio and firmware combination.

    I have now lost access to three stations with no way of replacing them. I have observed a pattern of behavior that explains the loss of the previous presets.

    It is very suggestive that as this radio continues its spontaneous and sporadic re-assignment of presets, eventually all the presets will re-assign themselves to one station…

    Reply
  27. TheZ

    I use the nice audio section of my Sangean WFR20 with the CCWIFI3. The CCWIFI is Skytunes based but why can’t Skytunes get the server from Qualcom & get RECIVA back on line? Am I missing something?

    Reply
  28. Steve

    I don’t have a solution to the Reciva issue, but a suggestion that is a cheap and workable alternative to throwing your radios away. I have an Echo Flex that I bought for $15 that I plugged into the aux port on my Mondo. The flex is the tiny Echo with a crappy speaker, but it puts out good sound plugged in to an external speaker, and it plays the stations I want. I realize that I’m just suggesting using the Mondo as a speaker, but the Mondo has a sound that suits me perfectly, so at least I still have that.

    Reply
  29. Mark

    The following comments apply to the CCWiFi2 with firmware: v266-a-113-a-547

    As expected, now that the Reciva Gateway is down the presets continue to work. However, unusual behavior of my radio will most likely cause it to be discarded anyway.

    After the loss of two presets on the evening of 13. September I attempted to replace them the following morning. It was then I discovered that the Reciva Gateway was down and most likely it was down permanently.

    It is conjecture that the two presets were lost due to the Reciva Gateway being inaccessible; however, the radio now displays unusual behavior that was never experienced in its service life. I am happy to report that this radio had provided flawless operation since the day it was first used.

    Although, I did have an additional loss of two more presets which might be due to the absence of the Gateway. While checking my presets I may have selected them without allowing them to properly load and in the process changed the assigned preset. In other words, two presets now had the same station. In no case were the buttons pressed for the required time to assign a preset to the station.

    Then, on the evening of 14. September I noticed that the radio rebooted; I suspected a brief power loss. Yet, when rebooting became a regular occurrence I realized that it was a behavior associated with the loss of the Gateway. The radio would spontaneously provide intermittent audio followed with; Loading…., Initializing network, then re-connect to the router with the preset loading normally. Sometimes, rarely, it would display momentarily, Not connected to the Internet, while the preset played.

    There was no discernible pattern to the reboot events. At times they would be separated by hours while other times the reboots would occur four times in a row and ten minutes apart; an hour to thirty minutes separation might be considered typical. The radio was relocated to within ten feet of the router for the tests.

    Needless to say the time it takes for rebooting is an annoyance and becomes unacceptably long especially when critically listening to news broadcasts…

    There are other times that the radio would go to and hang-up. Pressing a preset was the most convenient method of returning the radio to normal.

    Another oddity observed is with the volume control; dial and remote. Occasionally, when changing the audio level nothing would happen. Then, five seconds later, the change to the audio level would occur with the bar graph display indicating it. On separate occasions I was able to quickly increase and decrease the audio levels three or four times with no result. Then, after the delay, there would be a quick succession of volume changes with corresponding changes indicated on the bar graph. I have never observed that behavior in the past.

    While the volume control oddity might be difficult to explain, the continuous rebooting of the radio may be an attempt to reconnect with the missing Reciva Gateway and most likely nothing can be done about it.

    I have made an attempt to follow the reports of other users of the CCWiFi2 now that the Reciva Gateway is down; I have not read of similar observations.

    It would be interesting for users who have observations of unusually operating radios to post them and be sure to provide the firmware number to help sort it out.

    Reply
    1. Rob

      Hello Mark-
      Did you try the “Back – Back” suggestion in the post dated on September 17th? Even though the discussion is about the CCrane WIFI1, that may still be applicable to you. The CCrane WIFI2 was a TuneIn based internet radio, not Receiva. It’s possible however that your firmware version does not allow the posted suggestion. I wish you luck.
      Rob

      Reply
      1. Mark

        Hello Rob,

        The following comments apply to the CCWiFi2 with firmware: v266-a-113-a-547

        Thank you for your suggestion. However, the only way I can get the message “Reciva Gateway not responding” is when I go to “Stations” then attempt to load them; then the display so indicates. If I press the “back” button it will only revert to “Stations” then stop; it will not do anything with the second pressing of the “back” button. The only convenient method to return the radio to normal is to press a preset which loads and plays.

        To be clear, I only get the “Reciva Gateway not responding” message when I attempt to load “Stations”.

        The receiver boots up normally and starts with the last preset selected. The only way I am alerted to any issues is when the radio reboots again and again or when it goes to “stations” and hangs up requiring me to select a preset to return it to normal; then of course there is the volume control issue.

        Your comment regarding the firmware number is on the mark… There appears to be a wide range of firmware numbers of the embedded Barracuda Internet Receiver Modules designed by Reciva that were used in the production of the many different brands of Reciva based internet radios. Why this was I do not know for sure. Yet, I am led to believe the Samsung chip-set were the same.

        This may be an important point for those who wish to “Sharpfin” their radios; make sure that it can be successfully modified in the first place; check: https://tinyurl.com/ycb6hstd .

        I know there are people that can explain these mysteries; they should post what they know. For instance, that engineer at Qualcomm that kept Reciva going during its latter days.

        Reply
  30. Joe in KY

    I can’t find the original post, but KUDO’s to the gentleman that posted the Back | Back workaround for the Crane CC-WiFi1 radio.

    I have a new CC-WiFi3 replacement from Crane but really didn’t want to lose functionality of that radio if possible so tried it last night after reading his comments.

    IT WORKED !

    Not sure for how long (especially if the lurking Token bomb hits), but the Wife & I enjoyed listening to our All-News (white-noise for when you can’t sleep) Radio Station last night for the first time in over a week.

    Thanks to him + also this forum for providing insights into keeping my cherished radio alive for a little bit longer…

    Reply
    1. Rob

      Thank you for the kind words Joe. The ‘fix’ was in this comment section. I’m glad that things are working out!

      And the same to everyone expressing their appreciation, you’re all welcome and I’m happy to contribute as I’ve benefitted greatly from the information others have presented! Some have gone to great lengths to share their technical expertise to give us the best chance at keeping the radios working, and it’s all tremendously appreciated!
      Rob

      Reply
  31. jose fauda

    I own 2 radios that use reciva server. I lost most of the radio stations. I only keep some that were preser mut not all of them. One of them losses its internet connection very frequently. I mean every couple of hours or so. Volume knob is pretty slow and changing to another preset station is extrelely slow and it doesn’a always work. Albeit the second one gets only access to few stations as in the first one, it works not so bad. Lost of wifi connection also happens but 3 or 4 times a day only. Both are in the same net. I swapped both to see whether it was related to the location but it is not, it’s related to the device. Both are the same model (Mondo by Grace digital , model GDI-IRC6000) and both were purchased at the same time.

    Reply
  32. Adam Appleton

    I have 5 Grace Digital internet radios (Solo, Tuners, and Primo). They have been great devices. Since I heard of the Reciva shutdown I’ve been transitioning to Raspberry Pi 4’s with a Apple USB-C headphone adapter DAC ($10) running MoOde Audio, which is great, but the Grace Digital’s definitely have the appeal of high WAF since all you need to do is press a button to listen to radio instead of messing around with apps on your phone, so I’d like to keep them running as long as possible.
    Knowing the Reciva end was near I set up all radio presets to point to m3u files on a local web server. This has worked great. Once Reciva finally shut down, the Solo and Tuner radios really didn’t act any differently. Great! But, the Primo wasn’t happy. The Primo would keep trying to reconnect to wifi periodically, would say no internet, lock up, etc. A power cycle would get it back to a state where I could listen to presets, but eventually it would get into a bad state again.
    I found a post (https://swling.com/blog/2021/03/how-to-give-your-reciva-wifi-radio-a-second-life-before-the-service-closes-on-april-30-2021/#comment-673757) that suggested intercepting DNS requests to the domains: reciva.com and 7803986842.com and returning 127.0.0.1 as well as redirecting requests to ntp.reciva.com (the time server) to a valid public ntp server (I used google’s at 216.239.35.0). After making these changes on my router, the Primo seems to be happy and operating normally. This fix might be helpful for other radios that are having difficulty after the shutdown.
    This seems to have fixed the Reciva shutdown problems on my devices. I’m hoping they operate indefinitely like this, but I’m still afraid that they might eventually brick due to not being able to get a token from Reciva, but this is unknown. Time will tell. I’m also hoping that the hacking community comes up with custom firmware for these devices to extend their usefulness.

    Reply
  33. Maroschekstephan

    …my set is a Tangent Quattro…first problem was with changing speed on OE1 to 192k on the stream. I contacted ORF and they contacted RECIVA. First few weeks there was no way…then someone from ORF got hold of RECIVA. ORF started providing 128k stream again, RECIVA enabled an update, since then it worked…till today. Today I went back and forth on the radio, giving me only “RECIVA NOT RESPONDING…”Switching all off, putting in codes again for several times and pressing buttons it just responded at some point…and works again!
    Lucky me!…lucky you too!

    Reply
  34. Constance Kretschmer

    Same problem. Receiva gateway not responding. I did not get the memo that this service was shutting down. I have 3 CCrane wifi radios and use them all the time. What now?

    Reply
  35. Jordan

    My CC Wifi gave up around Sept 16th — endlessly “Connecting”. I can still access stations with the three on-unit “memory” buttons but that’s it.

    I paid the equivalent of about US$30 for it, and using it for the upgrade discount wasn’t really worth it (CCrane’s cost and shipping to Canada would be exorbitant), so I will likely take it apart and use the guts (encoder wheel, buttons, display) for some other project.

    Reply
  36. E.P.M. Doves

    I have an DNT internettuner, working with Rectiva.
    Since today Rectiva Gateway does not work anymore so I can’t use my internet tuner anymore.
    The message I get on my tunerr is: Network failure: Rectiva Gateway not responding.My internet works well but I can nopt use my internetradiotuner anymore.
    My provider can not give me support when Rectiva Gateway is not responding.
    How can I activate my DNT internet tuner again ??

    Reply
    1. Bernd Folkmann

      I also have a DNT internet tuner; with the “Back/Back” method I at least am able to use my preset internet stations. See mey comment of September, 19.

      Reply
  37. mike

    I have a CC-Wifi and a Grace Di9gital. Both now dead because of Reciva.

    The Back-Back trick doesn’t work for me, nor presets. But both still find and use my UPnP servers and can at least stream that content.

    I sure hope somebody sorts out a hack to repurpose these things.

    mike

    Reply
  38. Bruce B

    Thick as a Brick on September 19 (happy talk-like-a-pirate day). I tried the “back, back” fix to no avail. However, I’ve been needing some speakers over my workbench, so I have attached the WRF-20 to an old Apple Air Port puck, and now I can play Jethro Tull using two obsolete devices. The thing I always liked about the WFR 20 was the look of the radio and fact that the power transformer was internal. Plastic, but solid, heavy black. As I stared at it, I found myself wondering if I could find a display that would fit to hook up to a Raspberry Pi, and some way to connect to the center button. I will let someone else figure that out. Life is too short.

    Reply
  39. Bernd Folkmann

    Sometimes it’s worth to explore the internet looking for some good ideas to solve a problem!
    I own an rather old dnt ipdio Reciva receiver, connected to my old Hifi set, in order to expand its functionality for LAN and Internet.
    I found this page and it turned out to be extremely helpful due to the Back/Back hint! I thought I have to fall back to my lokal FM stations; but now I am at least able to tune to my preset internet stations.
    Thanks so much!

    Reply
  40. Leon

    I Have OXX Digital Alto powered by Reciva.
    Unfortunately, i did not get any notification from Reciva, and only when i started to search as i was having issues did i see the post.
    My unit was still playing my personal list, but i was getting abnormal long break in the streams and unresponsive menu.
    I manage to install Sharpfin – https://github.com/jisotalo/reciva-radio-patching
    Now i need to try and get my local stations working again – South Africa
    It seems that most local streaming stations use a strange streaming format where the stream has an “index” number in the beginning of the stream that change every time there is a new song…

    Reply
    1. Timothy B. Gunter

      I went through the procedure working with my old wifi radio and that was fine, but I don’t trust the .exe file they want me to download to my computer. I still fear that this is malware. The old CC wifi radio only gets one station that’s been set and it’s WOAK Atlanta. It won’t get Big Dog or KFI, which were both set. I do have a new CC Wifi radio with Skytunes and I enjoy it. I am still keeping the old radio.

      Reply
  41. Steve Sybesma

    My CC Wifi and Grace Digital radios bit the dust early this week also.

    Thinking on this…

    Someone can probably make a decent living with a business that can modify these radios to work again.

    I think the instructions that have been provided are a little past my ability.

    Reply
  42. Rob

    A little update.
    It seems that I was perhaps a bit premature (below) about the performance of my CCrane WiFi1 radios still functioning fine.
    I unplugged one of my radios briefly, and when powered on again had problems connecting. And I certainly received the ‘Network Error Reciva Gateway not responding’ error many times. As a background point, the radio did have the ‘workaround’ applied.
    HOWEVER— I did get the radio working again! I don’t know for how long, or if it’s hit/miss, but I’ll describe what I’ve experienced.
    It seems that the radio has/had a hard time connecting to my wifi network, at least according to the display messages. As a data point, another identical wifi radio that did not get unplugged functions as always.

    HERE’S WHAT WORKS FOR ME NOW
    For the unplugged radio, during startup:
    Message: Finding Gateway
    Message: Network Error Reciva Gateway not responding

    At this point, I seem to be getting it to work with the following:
    Forget connecting to the network.
    When I get the message “Network Error Reciva Gateway not responding”, I press the BACK button (which shows Select network). Then I press the BACK button AGAIN. The display shows Preset x Stopped. At that point, I select a preset from the remote or radio, and it seems to lock in at that point! I’ve tried several times and each time has worked!

    Don’t discard your radios yet, tinker around with them, you might get them running again!
    Good luck,
    Rob

    Reply
    1. Susan LaBarge

      Rob, THANK YOU, it worked for me and my old C. Crane radio!! I thought I had done something similar to what you suggested, but it takes pressing the BACK button twice in succession, as you mention, and then pressing one of my presets. Thank you so much for posting, and I encourage everyone to try this!

      Reply
      1. Rob

        Hello Susan-
        You are very welcome and I’m so happy that this worked for you! One of my messages recommending this procedure was intended for you, but it didn’t get placed under your comment. I’m happy that you checked back to this forum and saw my procedure and it’s great that it’s working!

        One thing I’ve since noticed is that if you select a preset that was the last one working, I sometimes (or always? haven’t confirmed yet completely) get a message about the stream ended. This procedure might work better if you select a different preset number then was last streaming. And of course don’t hold the 1, 2, 3 preset buttons on the radio too long otherwise the memory contents may be overwritten. It might be the safest to use the 0 through 9 preset buttons on the remote.
        Thinking about it, I’m wondering if the BACK button might be taking the radio back to a state or condition to when it was connected to your network and working properly. Going ‘forward’ doesn’t seem to work.
        And unfortunately, powering the radio off (and still having it plugged in) results in a condition where this procedure needs to be repeated each time it’s turned on. But of course the mild inconvenience of the double BACK button press (which can be done from the remote control) is a small price to pay to regain functionality of the equipment.

        Good luck!
        Rob

        Reply
    2. Antti

      Your tip saved my WFR-20 radio! I love it because of its unique audio quality. Using the Sharpfin extension its possible to add new stations to the internal presets, but you have to add the URL manually.

      Reply
    3. Neil

      Thanks Rob, I thought my really old Ipdio tune was dead today as started seeing the Reciva gateway error. It is using Sharpfin but that didn’t stop this message. Pressing back a few times upon the gateway error message llowed me to get back to selecting presets and all works fine. NB I don’t think there’s anything to stop Sharpfin being added post Reciva shutdown, it allows stations to be added manually using a Web server on radio itself. Most files are here http://iradioforum.net/sharpfin/

      Reply
    4. Frank Gilbert

      Thank you, worked for my old Logik IR100. I won’t buy another internet radio with proprietary software. I have built a web radio/media player with a Raspberry Pi (single board computer). If the software stops being supported, it’s easy to replace. Altogether it cost me about £60 including a DAC amplifier and 2x50w used speakers. I kept mine simple as I’m simple, but this might inspire you https://bobrathbone.com/raspberrypi/pi_internet_radio.html

      Reply
  43. Jim H - Seattle

    (Sorry for double post – forgot to mention mine is a Grace Mondo)

    Same here. Only history and presets working now, radio seems a lot slower to respond, and now also have intermittent loss of WiFi connection. Sometimes I can select a preset and the station will load and play, with the message “not connected to the internet”.

    Maybe Qualcomm would like to come into my house with an axe and start hacking apart some of the rest of my gear? Just another example of the “digital age” – and we all know what “digit” that they’re referring to! Once again I am disgusted by the lack of ethics of these computer hardware/software related corporations.

    Reply
  44. Jim H in Seattle

    Same here. Only history and presets working now, radio seems a lot slower to respond, and now also have intermittent loss of WiFi connection. Sometimes I can select a preset and the station will load and play, with the message “not connected to the internet”.

    Maybe Qualcomm would like to come into my house with an axe and start hacking apart some of the rest of my gear? Just another example of the “digital age” – and we all know what “digit” that they’re referring to! Once again I am disgusted by the lack of ethics of these computer hardware/software related corporations.

    Reply
    1. Susan LaBarge

      Jim, why should we be surprised as the lack of ethics of the computer corporations, as you stated. Apple only wants to sell new/more expensive versions of their laptops and phones, but doesn’t want to make them convenient for users with ports for headphones or other peripherals. Microsoft doesn’t want to support earlier buyers of their software and only wants to sell newer versions of Windows, even if the customer is perfect happy with an earlier version. Many times they are in such a rush to put out their products that they’re loaded with bugs they have to patch and re-patch. They DON’T CARE what we want, the only want our money!!

      Reply
      1. Jim H - Seattle

        Susan, you are absolutely correct! Their bottom line i$ more important to them then their customers are. And Apple and the others don’t even want you to be able to fix their stuff.

        I was a broadcast engineer for 25 years, beginning in the early 1980’s. I was working with computers and some of these unethical companies from the very beginning and can’t tell you how many times we spent serious $ on a bad product that the manufacturer would not take responsibility for. Didn’t matter – hardware, software – all the same. Whenever we had problems it was always the OTHER hardware or software company’s fault. Or it was OUR fault!!! Had the same experience with digital audio recording hardware and software. This attitude has been going on ever since the beginning of widespread use of PC’s.

        Their “We will no longer support the stuff we just sold you so just go out and buy everything brand new – throw everything you have in the junk pile and start over from scratch” is really unethical, at the least. And wasteful.

        When I got my Mondo, i immediately thought “this is one of the best things I’ve ever spent money on”. I really loved this thing. Seems like they might at least offer some kind of reasonably priced subscription service to keep Reciva running. I do understand that maintaining the service probably costs them. But the bottom line is that my Mondo should have had many more years of service. (I’m not blaming Grace for any of this, either. They’ve been way more than fair to me over the years I’ve had the Mondo.)

        This reply could be hours long but I’ll stop here.

        Reply
  45. Pedrovian

    It’s all really frustrating, both my Tangent Quattros were working normally last night and I was able to select from My Stuff. As Reciva vanished a few months ago this kind of suggests that the devices are quite capable of streaming live stations independently (I thought they used Reciva as a server) but the problem is no-one has access to the controls. Was it all one big scam?

    Reply
    1. TheZ

      I am starting to see that it depends on the brand of radio. My Sangean looks like it did not store it’s presets locally, but on the server. So a few days ago, all of my presets disappeared and I now own a brick. I paid over $250 for the WFR-20 at least a decade ago, so it is a major loss. The audio section was a dual speaker bass port design, so that is why the cost was so high. Looks like if your radio stores the presets locally, it will still operate.

      Reply
    2. Pedrovian

      OK, as of today one of my Tangents has gone to “Reciva not responding” so I’ve bagged it up and stashed at the back of the garage. The other one is still OK, when it goes I’ll try messing around with the buttons and see whether it’s worth keeping for anything.

      Reply
  46. Alex

    My grace mondo radio presets still work and the reciva server workaround is functioning good using my laptop as a server with the required .pls All the other menu items are non working

    Reply
  47. Jack Sheehy

    Checked my CCrane WIFI this morning, Sept. 15, and it still receives my presets – except for Pandora, which shut down a couple of weeks ago. I have not preformed any hacks or tried to to add any stations since Reciva shut down. My WIFI3, which I have had for a few months now has been working fine.

    Reply
  48. stockjock

    I did a YouTube video comparing the mondo to the mondo+, which is a last generation model but which I bought new.

    Greg, the CEO of Grace Digital, spent quite a bit of time addressing some of my thoughts and mentioned a number of planned updates that are in the works. You might enjoy my video, which I’ll link to, and also may enjoy reading the comments.

    If you own a pre-shutdown radio like me, these updates won’t do you any good. If you own a newer Grace digital radios, such as Mondo Plus or Mondo Elite, they may improve your experience.

    And a request. The CEO is being pretty responsive, in my view. No, it doesn’t help us with radios that can no longer connect to Reciva, but I do give him props for engaging in the discussion. So please don’t bust his chops too much, as he is obviously trying to engage and respond to at least some of the suggestions. In terms of Reciva, I think his hands are pretty much tied.

    Here’s the link to my video:
    https://youtu.be/6V9eyB-DJZ4

    Reply
  49. Timothy B. Gunter

    I can only get on that radio The Black Information Network and nothing else. I can’t get Pandora or “My Stuff” or search for stations I would like to listen to. Anyway, I have my CC WIFI 3, which is a different box altogether with Skytunes.

    Reply
  50. Susan LaBarge

    My old CC wi-fi radio (purchased in 2013) is giving me the “Reciva network not responding” message, so it’s probably toast. But my Grace Innovator III (gifted to me sometime in 2014) still appears to work, although the old time radio station I listen to has random 10-30 second buffering sessions. (I figured this was part of the Reciva issue but don’t know if it’s connected to it or not.)

    I’m not knowledgeable enough to know how to do the workarounds described by other users, so I’ll just continue to use my Grace radio until it dies, then will just listen to OTR CDs on a CD player.

    I wanted to use a wi-fi radio to avoid adding to the disk landfill, but since I’m forced to, I’ll use CDs.

    Reply
  51. TheZ

    My Sangean WFR20 no longer can access the 14 presets that I entered prior to the Reciva shutdown since the radio gets locked up on trying to do a station update from Reciva. Looks like I have a brick except for an audio input that allows me to use the speakers. I might connect the CCrane Wifi 3 to get some better audio, but the clean look will be gone….

    Reply
    1. Dan Anderson

      Hi, I have the same Sangean WFR 20 and while it does give me the error when trying to connect to Reciva, the 6 presets on the remote do seem to work. Nothing else works, “station”, “My stuff” etc are dead.

      Reply
      1. TheZ

        Thanks. I tried the remote and was able to get a few stations working again. Since a few remote presets were set to Pandora, those don’t work, so I just have 3 stations that I can access. (This has quieted my wife’s periodic suggestions to toss the radio 🙂 )

        Reply
  52. Maria

    I had attempted one more time to get some sort of resolution on this whole issue back in August. This was the response I got.
    Perhaps we should also target Qualcomm with our complaints?

    – Grace Digital did not write the software on your radios, it was A 3RD party company named Reciva that wrote and owned the code over 10 years ago. A few years ago Reciva was sold to Qualcomm. Qualcomm is a billion dollar company. They recently decided to shut down the servers that provide the radio station database, control core menu items, as well as manages the communications between premium service providers like SiriusXM and Pandora and the radios.

    – Grace Digital does not have legal access to the Qualcomm code for the server or for the radio, so it is impossible for us change any software on the radio or the station database.

    Most municipalities have free e-waste cycling events or sites.

    Reply
    1. Paul Trynoski

      “Most municipalities have free e-waste cycling events or sites.”

      Their way of saying they are washing their hands of the whole mess.

      Reply
    2. TheZ

      Maybe Qualcomm can sell what is left to Skytunes? Does anyone know who to suggest this to? Got to be quick because the big companies like to destroy what they don’t need to avoid paying the tax man on their assets….

      Reply
      1. schrippe04

        Skytune is no good. Why? Because I can only save one channel after the other. And if Radio Dzair Sahara is stored at position 98, I have to scroll to no.98 every time to listen to the station. Good is meanwhile only “MediaU”. There I can log in via PC, set genre and save stations under it. So just like RECIVA in the past.

        Reply
  53. Tha Dood

    I ended up buy a couple of Grace Digital Mondo wi-fi radios, since I knew that I knew ahead of time that they were going bye-bye. Yeah… Reciva based wi-fi radios will still work, as our older Sangean WFR-20’s still do, but when a stream updates, changes, or new streams come aboard, you can no longer update Reciva base radios. So, they will eventually either be an expensive paperweight, or an expensive computer speaker amp, as many have the AUX Audio IN on them. What I did was go to the Grace Digital chat and asked for a discount, since I told them that I was stuck with Reciva based radios. And, I did get that. The link, https://gracedigital.com/collections/grace-digital-store Go to that very lower right on to that blue ‘CHAT’ icon, hit it, and explain that you are stuck with Reciva based radios, and ask if you can get a discount. BTW, the Grace Digital wi-fi radios are much faster, and quicker to resume streams, when the internet drops. Also, updates have made it so the Mondo Elite can have up to 100 Presets, in a preset MENU. Try it!!!!

    Reply
  54. J j

    My GDI IRDT-200 tuners are all definitely down since yesterday, “My Stuff” basically doesn’t work anymore, I’m getting the ‘dreaded’ message “Reciva gateway not responding” too, oh well…thank you as it lasted (a bit longer than previously thought et al, he he). I gave me input here @ swling a few months ago about setting the presets before the Reciva aggregator disappeared, I set 25 memories with numbers, printed a list of the stations currently selected, and I’ll be able to even change the stations if needed…yes…as long as the tuner etc. allow it to happen, certainly. Anyway, my PRESETS and HISTORY, and of course the FM band is all what’s left I think in my ‘200’s at present.

    Reply
  55. alg2468

    My Grace Mondo only works with its 10 preset stations and the last stored stations, so it picks up only about 20 stations. What is worst is not only is Amazon not selling the new Grace Digital Radios at this time, but I cannot use the 35% discount Grace is offering owners of the older Reciva based radios because they have been sold out of all their new models for several months. Not good for customer loyalty for Grace Digital and its customers.

    Reply
  56. Rob

    As of 15 UTC September 14, I’m happy to report that both of my CCrane WIFI1 radios function as before. I did set up both radios to read PLS files containing the streaming URL which were assigned to the memory presets. In other words, both radios had the “hack” applied to them before Reciva completely shut down earlier this year.

    Reply
    1. Rob

      A bit more to add.
      I have had several instances of losing power to the radios and the radios went through many iterations of trying to connect. The trick I learned for that situation was to simply ignore the radio and let it cycle through all its attempts to connect. Eventually the main menu comes up and recalling the presets as normal functioned fine.
      I also made reference to a “hack” and realize that some people have used sharpfin, etc. What I meant was that my radios had the widely discussed “workaround” applied to them.

      Reply
  57. Michael

    History is working but slow. No more My Stations Menu. The tech world has failed when they claim they cannot create a patch or update. No faith anymore as they IMHO are strictly profit and not customer driven. Have my old cell hooked up and ready to go when this fails completely. Too bad …bought Grace to support Logitech Squeezebox as they are now gone. Funny, my old Squeezebox still works! Thank you Logitech.

    Reply
  58. Andrew (grayhat)

    Let me say that I didn’t try the following, yet I believe that folks owning one of those “internet radios” based on the (now closed) “Reciva” service, may be interested in the informations found here

    https://github.com/jisotalo/reciva-radio-patching

    at the very least, they may allow people to try putting those “doorstoppers” back to work… or I hope so 🙂

    Reply
  59. Joe in KY

    I noticed the same last night and groaned that it’d finally happened (Reciva shutdown). I ran the Audacy app on my cellphone to listen to the radio overnight (we leave it running on an All-News station for white-noise), but I certainly don’t want to do that every night.

    Your blog article on whether the older CC WiFi radios requiring a Token was alarming (https://swling.com/blog/2021/04/do-reciva-wifi-radios-use-a-token-system-lets-prove-or-disprove-this-now/). I was ready to undertake the setup of iiS and presets lists as per your other article (https://swling.com/blog/2021/03/how-to-give-your-reciva-wifi-radio-a-second-life-before-the-service-closes-on-april-30-2021/) but if the Token is required, it’ll eventually brick these systems.

    Over the Summer I purchased a new CC WiFi 3 from Crane during their 1/2-off promotion for existing CC WiFi customers (ended in Aug), but told the Wife to intercept the package & not give it until my Birthday (which is later this year). Looks like I may have to open the Birthday Gift early 🙁

    I have an Auna IR-160 in another bedroom, but it uses the MediaU aggregator and isn’t kept up to date, even with requests to fix the radio links. I figure it’ll become a brick eventually as well, and I should purchase an additional CC WiFi 3 for there as well.

    GOOD ARTICLES! Appreciate this series because they’ve really helped!

    Reply
    1. Manuel

      It appears to me that a Raspberry Pi as wifi radio is better alternative that costly commercial appliances. I use Chinese ESP32 Ocean Ltd from AliExpress as digital radio and is working very well and cheap.

      Reply
    2. Joe in KY

      UPDATE: I opened my CC Wifi 3 that birthday 2-3 years ago and learned that they’d hardwired everything to only run IPv6 :O

      IPv6 wasn’t supported by the ISP on their Customer’s Home Networks, so I essentially bought another brick from C Crane 🙁 [Their Tech Support was mean-spirited when I inquired how to switch the radio over to IPv4 — I went back & there was no warning about this IPv6 “feature” when I purchased, so I said I was done with that company]

      I gave-up completely on any Internet Radio and purchased several Echo Shows and Echo Dots — now Audacy broadcasts the stations that I want from any (or all with the proper Alexa command).

      Reply

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