Tag Archives: Grace

SiriusXM streaming stopped working on legacy Grace radio models as of March 31st, 2021

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Many thanks to SWLing Post contributor, Randy, who notes:

One thing that has gone under the radar here is that several Grace Radio models, in addition to being impacted by the Reciva shutdown, can’t stream SiriusXM as of March 31st.

Grace Radio posted the following announcement about this here:

SiriusXM on all Legacy radios stopped working on March 31st. This is the final date for this action which was originally planned to occur last year.

      • Radios with model numbers that start with ‘GDI-WHA’ will not be affected.
      • Radios with model numbers that start with ‘GDI-IR” will be affected.

We apologize for the interruption in your service, and wish we were allowed to upgrade the old platform.

Regards,

Greg Fadul

Grace Digital

CEO

———————————–

[Note from SiriusXM]

Thank you for listening to SiriusXM. We appreciate your loyalty. It has come to our attention that you may be streaming SiriusXM at home using a Grace device. On March 31 we enhanced our streaming service and consequently your streaming player may not be able support the new SiriusXM feed. If you are unable to get SiriusXM at home after March 31 on your current equipment we recommend the following options.  Upgrade to a newer model.

If you are still able to listen to SiriusXM on your current equipment after March 31, then you can ignore this issue. Rest assured, this has no effect on your account and the billing of your SiriusXM subscription package. This also has no effect on listening to SiriusXM by satellite.

If you have any questions, please call us at 1-888-601-6296.

We apologize for any inconvenience and thank you for being a loyal SiriusXM listener.

I was hoping that SiriusXM would still work on my model – it’s the only component style Internet radio (GDI-IRDT200) that Grace made that fits in my audio system rack and I’ve used it a lot to listen to SiriusXM’s streaming service. But, it looks like it’s a brick now.

Thank you for sharing this, Randy.

Yes, this now explains why my “legacy” Grace Digital radio no longer plays SiriusXM. Last week, I noticed that it would no longer accept my SiriusXM username and password.

I’m guessing some of the iHeartRadio functionality may still work on my unit, but that remains to be seen (I rarely use that particular service).

I’m sure Grace Digital is experiencing a very serious hit to their reputation. As I understand the situation, the rug was pulled out from underneath them. They (nor C.Crane) had any warning that Reciva (or, rather, Qualcomm now) would pull the plug on the aggregator service. I can also tell by the announcement that they weren’t expecting SiriusXM to “enhance” their streaming service in a way that would disable SiriusXM on older units.

I still haven’t received a firm confirmation yet, but it does look more likely that Reciva radios may use a token system to routinely verify compatible products. If this turns out to be true, there may be no way to stop Reciva units from becoming bricks.

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Grace Digital Internet Radios made between 2007 and 2017 “will stop working”

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Many thanks to SWLing Post contributor, Zack S, who writes in response to our note yesterday about the demise of the Reciva Internet radio station aggregator:

I wrote to Grace Digital https://gracedigital.com/ today, 11/2/2020 asking about the Reciva shutdown and here is their reply;

“Your presets will work until the URLS for the streams become outdated. Not all radios will be turned off at the same time. The Mondo will be in the last group to be terminated. The software is Reciva dependent, you can get all the details we have here:

Grace Digital Internet Radios manufactured between 2007 and 2017 will stop working

The internet radio station finding service used by our legacy internet radios is being discontinued by the 3rd party service provider. This will affect Grace Digital internet radios manufactured between the years of 2007 and 2017 including the original Mondo.

(Please note; the Mondo Plus, Mondo Classic, and Mondo Elite are not affected).

The managed shut down will begin on November 4th, 2020 and will be completed by May 21st, 2021. Anticipating the eventual shut down, Grace Digital has already developed a faster and more feature rich internet radio platform. Radios developed after 2017 are on the new platform and will not be affected. The models that are not affected start with model number ‘GDI-WH’ otherwise known as:

    • Mondo plus / Mondo plus classic /Mondo elite / Mondo elite Classic
    • Encore plus
    • Grace Link / Grace Link Amp

The new Grace Digital platform features quad core microprocessors, over double the available radio stations, NPR, FOX news, BBC, CBS radio, Chromecast audio built in, and music services such as Amazon Music, SiriusXM and Bluetooth streaming. These new internet radios do not use a 3rd party server network to operate).

If you have a legacy internet radio, to help with the transition, Grace Digital will offer special one time discounts to effected customers. If you are interested in taking advantage of this offer, please press the following button and provide key information to our customer service team.

Click here to request discount.

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