Our initial allocation of radios arrived 08/17/22. Our Q/C testing detected a problem with the radio. We are working closely with Eton to find a solution to the issue. We will begin shipping radios as soon we are satisfied the radio fully meets specifications.
Some early adopters noted that the receiver controls freeze when engaging HD radio stations. We suspect this may be one of the issues.
Universal Radio will no doubt post updates as soon as they’re available. For now, though, they are not shipping the Eton Elite Satellit. We assume this will be the case for other retailers as well.
Many thanks to SWLing Post contributor, Noel, who shares the following internal photos he took of the Elite Satellit (click images to enlarge):
Thanks to commenter Keith on my “Consistently Inconsistent” article, we learn that the Eton Elite Satellit HD receiver is now shipping. Keith purchased the receiver from Amazon.com and is expecting delivery on August 18.
Note that over the half-hour it took me to write this update article, Amazon’s stock of the Elite Satellit HD dropped from 19 to 10!
There are also updates on availability found on three other web sites:
Eton Corporation: No longer does their page say “Arriving this month – reserve yours today!”. Instead, the radio is shown as “available today!”
Hammacher Schlemmer: their web page indicates “In stock – available for immediate shipment”. EDIT: Wow, that was quick! Just after I posted this article, HS changed their web page to “We regret that this item is no longer available”.
Universal Radio: Gone is the “available late August” statement, and the radio is available for adding to your shopping cart and checkout.
This is great news for those who have awaited the receiver since its announcement in 2019, and especially for those getting the radio at the original pre-order price (myself included :^)
Keith, thanks again for the heads-up on your Elite Satellit HD order. Please leave some first impression comments when you receive it!
A regular contributor to the SWLing Post, Guy Atkins lives in the beautiful Puget Sound country of Washington State.
Many thanks to SWLing Post contributor, Dan Robinson, for the following guest commentary:
The Elite Satellit: Can Eton Deliver to Radio Users Who Expect Higher QC and Feature Standards?
by Dan Robinson
It’s been many years since the original E1 took the hobby world by storm. Everyone remembers the issues that plagued the E1, from the rubber coating that degraded over time, to display and encoder issues, and the calibration issues that frustrate some users.
In anticipation of the arrival of the Elite Satellit, I got both of my E1s out of storage — one in the 9xxx serial number range required a de-gooing session, accomplished quite well using Max Pro cleaner and 70% alcohol. It was interesting note, during that process, that the XM module on one side of the radio was more sensitive to color loss than other parts of the cabinet, reducing to an almost silver color when all was finished.
Original Eton E1 XM
Using the original E1s provided a reminder of how good these receivers were and still are, if you have managed to avoid display and encoder issues. The combination of PBT, triple selectivity and highly-effective SYNC was a blockbuster combination. The radio failed only in the area of quality control.
As Universal Radio and other distributors prepare to send out the first tranche of receivers, some thoughts are in order. The first is that one hopes Eton has lessons from the first go around regarding Quality Control. I have a sinking feeling about this based on my experiences in recent years reviewing receivers by Tecsun.
Eton needs to know that those who will buy the Elite Satellit, and that includes old-timers like myself but newcomers to the hobby, now have much higher standards specifically because of the features we have seen Tecsun and some other manufacturers put in portables.
Primarily, the presence of a recalibration capability really poses a challenge where the Elite Satellit is concerned. Discerning buyers no longer have to put up with a radio that has calibration and/or stability problems. This is why I am curious as to whether Eton included an adjustment function through software or an adjustment hole as with the original E1. So far, there has been no confirmation on this question from Eton or anyone else.
Original Eton E1 XM
With an older E1, tweaking of the master oscillator was possible through the small adjustment hold in the rear of the radio cabinet. This was tricky since in many units the hole was inconveniently located directly under one of the plastic ribs on the back.
I solved this problem by gently cutting a small section of one rib with a Dremel or similar tool, providing easier access. Still, adjustment has to be done carefully due to the sensitivity of the pot, and preferably with a non-metallic jewelers flat head screw driver. Even then, movements of the radio would often throw the radio back off.
But again, E1 users were spoiled by the recalibration capability which Tecsun included on receivers from the PL-880 to the 990x and 501s and even the PL-368, all of which provide a software method of zeroing frequency in SSB. Even Malahit SDRs have a fine adjustment setting in software.
If Eton has not taken this into account, and has not made any recalibration possible, I fear that it may face a good number of buyers who will simply return radios that suffer from significant frequency error. In short, a “good enough for government” approach by Eton when it comes to calibration QC is simply not going to be sufficient because for years now, Tecsun has been setting a higher standard.
Physical cosmetic issues too will also be an important indicator as to Eton’s attention to QC. If Eton learned its lesson from the rubberized cabinet fiasco, this should not be a major problem. But I would urge owners of the new Elite Satellit to examine your radio for QC issues, like LCD pixel problems, wobbly knobs and loose encoders, and issues with the telescopic antenna.
All of this becomes even more important because Eton is charging so much for this radio. Even taking inflation into account since the original E1 appeared, $599 for a radio that adds only HD and AIR band as features, but which still might suffer from QC problems is extremely high and I fear Eton may end up with numerous returns if the Elite Satellit fails in any key areas.
So, the clock ticks down to the moment when many of us will receive that box containing the Eton Elite Satellit. The question is will what is inside be able to meet the higher standards we have come to expect from a multi-band portable?
As reported yesterday by Dave Zantow N9EWO and in the SWLing Post, the Eton Elite Satellit HD receiver has left the vaporware zone and arrived in production. Universal-Radio started taking orders on June 28th.
Any new receiver is cause for celebration, but the closer I inspect the available manuals and marketing materials, well, the more questions I have!
I’m sorry Mr. Eton, but it appears your marketing materials are very confused. I’ll need to send you to a proofreading specialist.
I began comparing Eton’s product page for the new receiver, with their own datasheet and owner’s manual… as well as Universal-Radio’s catalog page and photos. The deeper I dug, the less certain I was of the feature set and specifications of this “revival” version of the Eton E1/E1XM receiver.
How best to describe what I was finding? I decided to create a table showing the inconsistencies between the sources / materials.
You can download a PDF version of the above chart here: ELITE SATELLIT HD CHART
Note that the PDF contains links in the header to the sources of information on Eton’s web site and Universal-Radio’s catalog page.
I’m sure there are more mysteries and puzzlers lurking within the documents and pages referenced above. The biggest question of all, in my opinion, is the circuitry itself. Is the receiver a superheterodyne design as in the original E1/E1XM (with three discrete ceramic I.F. bandwidth filters), or is it a DSP circuit, a la SiLabs-based portable radios with additional (but poorly performing) bandwidths?
I personally hope Eton’s new flagship includes filters that are a copy of those in the original E1/E1XM. They have better shape factors and ultimate rejection prowess than the filters in DSP portable radios on the market today. Coupled with selectable synch-AM and Passband Tuning, they are a powerful combination for fighting interference in a portable receiver.
What do you think about all the conflicts as described in the above table? Perhaps it’s just a jumble of preliminary prototype specs and final features. I hope Eton will take steps soon to bring clarity and consistency to their materials. Also, as Eton’s leading–or only–USA dealer, Universal’s web page should match too.
Please leave your comments below!
Guy Atkins is a Sr. Graphic Designer for T-Mobile and lives near Seattle, Washington. He’s a regular contributor to the SWLing Post.
Many thanks to SWLing Post contributor, Troy Riedel, who notes that Eton has now placed a splash page image of the new Elite Satellit (above) on their home page.
There is no further information yet and the splash page simply links to their current production shortwave models. It does, however, show that Eton is committed to produce the Elite Satellit this year.
Of course, we’ll post any Elite Satellit updates as they become available! Stay tuned!
I have badgered people I know – mainly this site’s owner, our friend Thomas. Question: does Eton still plan to bring the Elite Satellit to market?
Image Credit: Eton Corp
I’ve posted here before (in the Comments section of more than one post) stating “I’ll believe it when I see it”.
Last week I emailed Eton Corp and I flat-out asked them if they could provide a “status update” regarding the production of this radio and “do you still plan to bring [this model] to the marketplace”.
Moments ago, I received this email reply:
Thank you for your interest in the Elite Satellit radio. Due to the global shortage of chips and the backlog of delivery of materials to our manufacturer, it is taking much longer to bring this radio to market.
Thank you for your understanding and patience,
This isn’t very definitive … it offers very little detail, and no expected release date – but – it appears this project (proposed new model) has not been tabled, has not been canceled. Seeing as how it’s November 1st … Christmas is less than 8-weeks away – well, this would be a good time to ask the question because surely I would think an imminent release date would be best for business.
As such, I guess I’ll stand-by my comments over the past 18-months … “I’ll believe it when I see it”. The optimist in me is happy the reply wasn’t an outright cancellation of this gorgeous radio!
If there is anyone out there with more information, definitive information, I’m sure the SWLing Post Blog Nation would love to hear it. For now, I guess those of us interested will continue to wait. And those among us who still have doubts, this group “will believe it when we see it”!
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